For organisations that take a "own our infrastructure" attitude at a slightly higher upfront cost. We offer a wide variety of managed services options. For example, maybe you simply want to host the equipment in-house and we carefully monitor its health and do preventative maintenance for you. Or maybe you want a more comprehensive plan with integrated training with local ICT staff regular security audits and more. In addition to the applications and technologies we directly support (Refer to our Solutions by Industries and Products) we also can manage more heterogenous environments made up of equipment from different vendors. Note that direct online subscription is not yet available as most our clients can not pay online. They are here for informational purposes and subscriptions are managed directly in person or via email.
Note that the below are starting prices for a single small database system and may not apply to comprehensive solution packages that often comprises several systems.
An homogeneous environment in this case would either mean you are running all NuzuSys hardware products or your own hardware with all Linux operating system which NuzuSys would be able to install it's own set of configuration and automation management tools on
We closely monitor the availability and quality of the important services running on your network (e.g. a database system, your HR system). You then have the ability to see the % of run time over periods of time for any of your services (e.g. you database systems), we're alerted when services go down and imediately take action hopefully before you even notice it.
We collect all important health metrics of your critical network components (e.g. CPU usage, memory usage, disk space available, network bandwidth, In/Out connections). We closely analyse these and set thresholds to receive alerts providing an important aspects of preventative maintenance.
We closely monitor the Internet link making sure you have all the necessary data to demonstrate whether or not you are getting the Internet connection and badnwdith you are suppose to. This also is an important tool for preventative maintenance and troubleshooting of Internet related problems.
WARNING! The backup feature for the on-premise hosting largely depends on your own setup. While we can monitor your existing backups we do not offer additional backup for on-premise hosting. This part would carefully need to be assessed and discussed with client and may require additional work on-premise before this feature is available.
Comprehensive analytics helping you monitor how your website or application is performing or being used. Our analytics platform is based Piwik on the leading open source system of its kind
Means we look after all updates of the operating systems, firmware and other core systems.
Supported applications are all the technologies supported by Nuzusys, see full list here. The proper maintenance of the applicatoins running on the platform is another critical layer in securing your system against malicious attackers.
Non-supported applications are ones Nuzusys do not officially support. See supported list here.
Encryption is become increasingly important to protect yourself from malicious security crackers violating your privacy and the privacy of your users/audience.
No need to go through never ending low level technical support of large corporations when in need of help but directly get help from friendly technology experts with zero hassle. Support typically includes things like:
Issues are resolved on a best effort basis and demands on the number of clients requested access to the experts at any given time.
Get the expert directly on the phone and/or video within the same day, period. No waiting, no going through low level technical support.
Yearly security audits to ensure tight security of your infrastructure and data. Criminal activity (aka. cyber crime) on the Internet is on the rise and user on badly managed networks sooner or later fall victim to ransomware or identity theft, and as a result financial theft or worse may result. Regalar security audits are used to identify where on-going efforts need to go to avoid becoming victims.
The development of a professional Information and Communication Technology Strategy and Action Plan over the following 5 years. The plan and reviewed yearly and helps in guidance of on-going effort to constantly improve the communication and data infrastructure of the organisation.
Formal training with in-house ICT staff on the hosted system. This could mean learning how to program web applications, how to better manage them in production and more. Refer to our Training Services for more details.